Privacy Policy

At Kennedy Painting & Remodeling, LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We collect information you voluntarily provide to us when you request a quote, book a service, contact us, or use our website. This may include:

• Contact information (name, email address, phone number, service address)
• Project details (service type, description, preferred dates, uploaded photos)
• Billing information (invoicing address, payment method details handled by our payment processors)
• Site usage information (IP address, browser type, pages visited) for security and analytics purposes

2. How We Use Your Information

We use the information we collect to:

• Provide, schedule, and complete the services you request
• Send invoices, estimates, receipts, and service-related updates
• Respond to your questions and provide customer support
• Improve our website, services, and customer experience

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information with trusted third parties who help us operate our business (such as payment processors, email providers, and scheduling software) strictly to the extent necessary to perform those services. We may also disclose information when required by law or to protect the rights and safety of our company, our customers, or the public.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Project and billing records are typically retained for a minimum of seven (7) years.

5. Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Analytics

Our website may use cookies and similar technologies to enhance your browsing experience, remember your preferences, and gather analytics about how visitors use our site. You can disable cookies in your browser settings, though some features of the site may not function properly.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request a copy of the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of marketing communications at any time

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us using the details below.

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